Please complete our enquiry/reservation form with details of your event and which items you would like to hire, along with your set up and collection times.

We will then contact you by email, to confirm availability and provide you with a full quote based on your requirements.

Upon acceptance of our quote, we will send you an invoice for 50% of the total order value or the full value to secure your booking and rental items.

Prices shown are for a single-event day rental.

If you would like to rent for multiple days, additional fees will apply based on your requirements.

Items must not be exposed to open flames or any source of ignition.

Items must not be used beyond the intended purpose and must not be altered, dismantled or modified in anyway.

We will require a ceiling height of at least 275cm and a doorway width of at least 70cm.

We reserve the right to refuse service, if a location or venue poses a safety concern or risk of damage to our rental products.

Our pre-designed floral collection includes delivery, set up and collection, with a collection time of no later than 11:00 pm, and delivery within 20 miles of our studio.

Delivery costs will apply for orders outside of 20 miles and will be calculated at the time of booking. Not exceeding 60 miles in total.

Collections past 11:00pm are at the sole discretion of Renwa Events, and may incur additional fees.

Rental price shown is for 1 set up at one location.

Yes. There will be an additional charge for this service, as our team will need to remain on site for an added period of time. For changeovers that need to be transported to a secondary location, there will be an additional charge for transfer as well.

Additional costs will be calculated on your event requirements.

Collection should start no later than 11:00 pm.

Collections past 11:00pm are at the sole discretion of Renwa Events, and may incur additional fees.

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We will hold your reservation for a period of 48hrs from the date of invoice. Should payment not be forthcoming within this 48hr period, your date, time and or design can be reserved by another customer.

Reservations are not guaranteed until you confirmed your booking and paid your deposit or the full amount if 6 weeks or less before your event.

A non-refundable deposit equal to 50% of your total order value is required at the time of booking to secure your date and rental items or the full amount if booking is received 6 weeks or less prior to your event day.

The remaining balance is to be paid no later than 6 weeks before your event day.

We will send reminders in the lead up to payment due dates. However in the event that any outstanding payment is not received by 6 weeks before your event, we reserve the right to cancel your booking and retain the 50% deposit.

Currently we are only accepting payment by bank transfer. You will be sent an invoice by email which will include our bank details.

No. All payments are to be made by bank transfer only.

As we have held and reserved these items for you and quite likely turned away other customers, cancellations will result in the loss of your 50% deposit, if cancelled 3 months or more before your event date.

Cancellations less than 3 months before your event date will result in the loss of any balance paid towards your event.

NOTE : Should Renwa Events need to cancel your booking for any unforeseen circumstances or illness, all payments already made to us for your event will be refunded in full.